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Full support from a central team

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Property Franchise Support

We’re on your side

When you become a property franchisee with the Belvoir Group – whether that be with a Belvoir, Newton Fallowell, Northwood, Lovelle or Nicholas Humphrey's brand opportunity – you become part of an established and trusted high street brand, and that comes with the full support of a centrally-located team. From training and mentorship, through to shop fit-out and marketing – we’re on your side.

Business development

Business development mentors (BDM)

All franchisees will have access to their own personal business development mentor, who is on-hand from the moment you begin your journey. They will work closely with you as you grow your business, offering you help and support to allow your business to thrive.

Business development

Premises co-ordinator

From finding the right premises for your new business venture to expansion planning – your premises co-ordinator will assist you with all matters relating to your commercial premises. Our experience means we can guide you around the pitfalls of commercial leasing, and offer ongoing advice that will prove invaluable over the years.

Business development

Training team

Our training program begins with an intensive induction and carries on with regular courses – 42 courses on 24 subjects, in fact – held throughout the year at our central office and regional locations. You can also take part in webinars and online courses. This allows you to continuously increase your knowledge, gain practical skills and receive the tools you need to make the best of your sales and lettings business.

Legal support

Staying up-to-date with compliance and legislation can be tough – especially when rules vary in England, Wales, Scotland and Northern Ireland. Our central legal support team is tasked to stay abreast of it all, which we communicate back to our franchisees in order to keep you in the know. This could be anything from compliance when opening a new office to how to handle a complaint or even GDPR. It helps ensure your business is compliant and following best practice at all times.

Franchise recruitment

The franchise recruitment team is your first point of contact when considering a franchise opportunity with the Belvoir Group. They will lead you through the process, including creating your business plan, getting finance agreed and finding a suitable business premise.



Our central IT team constantly monitors the market to ensure our services remain both beneficial and cost-effective. They’ll support you with your own microsite, allowing you to promote your business online, and they’ll handle the set-up of your email systems. They are on-hand for any IT advice that you need.


You will liaise with our central finance team when providing your management service fee return and paying the monthly fee. If you have ambitions to expand your territory, they’ll work with you to make it happen – and in some circumstances may be able to help with financing your expansion plans.

Assisted acquisition programme

Any franchisees with growth ambitions are invited to join our Assisted Acquisitions programme. Our team carries out research to find the right opportunities, and will conduct evaluations, terms negotiation, due diligence, as well as assisting in the legal process. The Belvoir Group will also assist with financing matters, and we could offer up to 30% investment towards your new opportunity. As always, there will be further support from your Business Development Mentors to help make the transition smooth.


Part of running a successful business is being able to effectively market it. Our central marketing team ensures that the Belvoir, Newton FallowellNorthwood, Lovelle or Nicholas Humphrey's brands are exciting and relevant to all target audiences, delivering persuasive messages that help convert to sales. We’ll give you compelling design templates for everything from press adverts to sales brochures. We also take care of national brand awareness, and have recently placed adverts on ITV Hub.


The central leadership team focuses on the development of the Belvoir Group as a whole, so as a company we can grow year on year.


Audit and compliance

The Belvoir Group is a trusted, national brand, and we must ensure standards remain high. That’s why we audit your business regularly to check compliance and give it a general health check.

Audit and compliance

Initial support team

After your rental software system to handle client monies is installed, you will be given support and guidance to ensure you are able to trade effectively. We will support you in the first three months as you deal with and reconcile client monies until you are fully confident and autonomous.

Audit and compliance

Audit visits

Our audit team will visit annually, checking compliance in a number of areas including: client account procedure, deposit balancing, EPCs, gas safety checks, tenancy agreements, terms of business, redress membership schemes for example.

Jason Treadwell

The support of head office allows you to do the day-to-day running of your estate agency.

Jason Treadwell, Newton Fallowell.

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